HMRC keeps chasing me for my late father’s tax bill, but I’ve paid it

I paid a £735.84 charge relating to my late father's domain by means of my neighborhood Post Office, yet year and a half on, HMRC still says it has not gotten it.

All through 2016 I got requests from HMRC in spite of having a receipt from the Post Office demonstrating I had paid it. The last instructed me to contact its bank to follow the missing installment.

In any case, the bank would not converse with me about the record and alluded me back to the Post Office, which said it was shutting the objection.

I've since needed to pay HMRC the entirety once more, in addition to intrigue and charges. It's sufficiently awful to lose my revered father without this extra stress. SS, Forfar, Angus

This adventure took weeks to determine, incompletely in light of the fact that information assurance rules disallow HMRC and the Post Office from conversing with each other about your record.

The Post Office admitted to me that it acknowledged your installment and handled it in the typical way, however that when it achieved HMRC's clearing bank it couldn't be coordinated to your record.

"Despite the fact that the installment was made at one of our branches, information security directions require that exclusive the getting bank can talk about this issue with HMRC, so lamentably we were not able settle this issue for his benefit," said a representative.

HMRC in the long run found that the installment was gotten without a reference number so it went into limbo.

It has now discounted you the second installment and the intrigue, however you figure you would even now be out of pocket on the off chance that you had not reached the media.

On the off chance that you require help email Anna Tims at your.problems@observer.co.uk or keep in touch with Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Incorporate an address and telephone number.

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